Privacy Policy

Last Updated 25.11.25

This Privacy Policy explains how Mods on the Move (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or contact us about our modular homes and services.

We are committed to handling your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

  • Your name

  • Email address

  • Phone number

  • Suburb or location

  • Any details you provide in enquiry forms

  • Website usage data (such as pages visited, time on site, device type)

We only collect information when you voluntarily provide it or when it’s needed to help us operate and improve our website.

How We Collect Information

We collect information when you:

  • Fill out an enquiry form

  • Contact us by phone or email

  • Subscribe to emails or downloads

  • Interact with our website (via cookies or analytics tools)

Cookies and analytics help us understand how visitors use our website, but they do not personally identify you.

Why We Collect Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotes, brochures or floorplans

  • Communicate about your project

  • Improve our website and services

  • Send updates or marketing (you can opt out at any time)

We only use your information for the purposes you reasonably expect.

How We Store and Protect Information

Your information is stored securely using reputable systems and service providers.
We take reasonable steps to prevent:

  • Unauthorised access

  • Misuse

  • Loss

  • Modification or disclosure

However, no method of digital storage or transmission is 100% secure.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties who help us operate our business, for example:

  • Website and IT service providers

  • CRM or email marketing tools

  • Delivery or installation contractors (only when necessary)

These providers are required to protect your information.

Accessing or Correcting Your Information

You can request access to the personal information we hold about you, or ask us to correct it, by contacting us at:

Email: info@modsonthemove.com.au
We will respond within a reasonable timeframe.

How to Make a Complaint

If you have concerns about how your personal information has been handled, please contact us first so we can work with you to resolve the issue.

If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page with the updated date.